Marketing

Today we made a speaking in pairs.  a call between a customer and a customer service clerk: ...

    CUSTOMER CALLS: Complaints | page 55 Today I'm writing a possible conversation between a recepcionist and a client who is calling to complain about an order they made. A : Good Morning! How can I help you? B : Hello. I want to make a complaint about an online order I made last week. A : Sorry, can you give me your name and your customer number? B : My name is Marta Gómez and my customer number is 0367 A : Marta Gómez. 0367. Is that correct? B : Yes. A : Ok. What is the problem? B : I ordered a package of ten socks and there are holes in most of them. A : Ok, I will put you through the Customer Services Department. Hold on a minute.

Hello! This is our niche market of school material for left handed people. This was just the first concept, we didn't have a name or a slogan yet.  Then we came up with Pretty Lefty Thing , and your slogan is: "Are you a lefty kid?". Then we recorded a video to promote our bussiness. It starts with a left handed kid struggling with cutting a paper with scissors for right handed people. Then, we presented a lot more problems the lefty kids face in their school years, like desks for right handed people or their arm always hitting their friend's. Then, we made a video for promoting our brand. I'm not putting it on here because I'm shy but it is uploaded on Moodle!